Incidents
Incident ID | Type | Description | Status | SLA Impact | Reported At | Assigned To | ||
|---|---|---|---|---|---|---|---|---|
| Missing Data | 3 parcels with missing scans | Escalated | SLA Data Gap | 09:30 | Data Team | |||
| Delay Risk | Route 14 running 22 mins late | Open | SLA Breach Risk | 09:15 | Ops Lead | |||
| Load Shortage | Supplier shortage for tomorrow | Resolved | High | 08:45 | Planner |
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Incident ID
Type
Missing Data
Description
3 parcels with missing scans
Status
Escalated
SLA Impact
SLA Data Gap
Reported At
09:30
Assigned To
Data Team
Incident ID
Type
Delay Risk
Description
Route 14 running 22 mins late
Status
Open
SLA Impact
SLA Breach Risk
Reported At
09:15
Assigned To
Ops Lead
Incident ID
Type
Load Shortage
Description
Supplier shortage for tomorrow
Status
Resolved
SLA Impact
High
Reported At
08:45
Assigned To
Planner
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